:root {
  --bg: #f5f6f8; --surface: #fff; --text: #1f2933; --muted: #6b7280; --border: #dde1e6;
  --accent: #1f5fbf; --accent-text: #fff;
  --ok-bg: #e3f4e8; --ok: #1b6b35; --warn-bg: #fff3d6; --warn: #8a5a00; --bad-bg: #fde4e4; --bad: #a12020;
  --info-bg: #e5efff; --info: #1f4f9c; --neutral-bg: #eef0f3;
}
* { box-sizing: border-box; }
body { margin: 0; font: 14px/1.5 -apple-system, "Segoe UI", Roboto, Arial, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 22px; margin: 0 0 16px; }
h2 { font-size: 16px; margin: 0 0 10px; }
h3 { font-size: 14px; margin: 0 0 8px; }
main { max-width: 1400px; margin: 0 auto; padding: 20px 16px 48px; }

.topbar { display: flex; flex-wrap: wrap; align-items: center; gap: 16px; padding: 10px 16px; background: #14213d; color: #fff; }
.topbar a { color: #dbe4f3; }
.topbar .brand { font-weight: 700; color: #fff; }
.topbar nav { display: flex; flex-wrap: wrap; gap: 14px; flex: 1; }
.topbar .user { display: flex; gap: 12px; align-items: center; }
.inline { display: inline; margin: 0; }
button.link { background: none; border: 0; color: #dbe4f3; padding: 0; cursor: pointer; font: inherit; }

.card { background: var(--surface); border: 1px solid var(--border); border-radius: 6px; padding: 16px; margin-bottom: 16px; }
.card.narrow { max-width: 480px; margin: 24px auto; }
.card.narrow.wide { max-width: 720px; }
details.card summary { cursor: pointer; font-weight: 600; }
details.card[open] summary { margin-bottom: 10px; }

label { display: block; margin-bottom: 12px; font-weight: 600; }
label.check { font-weight: 400; display: flex; gap: 8px; align-items: center; }
input, select, textarea { font: inherit; padding: 6px 8px; border: 1px solid var(--border); border-radius: 4px; background: #fff; color: var(--text); }
label input:not([type=checkbox]), label select, label textarea { display: block; width: 100%; margin-top: 4px; font-weight: 400; }
textarea { resize: vertical; }
button, .button { font: inherit; padding: 6px 14px; border: 1px solid var(--border); border-radius: 4px; background: #fff; color: var(--text); cursor: pointer; display: inline-block; }
button.primary, .button.primary { background: var(--accent); color: var(--accent-text); border-color: var(--accent); }
button.secondary { background: var(--neutral-bg); }
.actions { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.req { font-weight: 400; color: var(--muted); font-size: 12px; }

.flash { padding: 10px 14px; border-radius: 4px; margin-bottom: 14px; background: var(--info-bg); color: var(--info); }
.flash.error { background: var(--bad-bg); color: var(--bad); }
.flash.success { background: var(--ok-bg); color: var(--ok); }
.flash.warning { background: var(--warn-bg); color: var(--warn); }

.filters { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-bottom: 14px; }
.filters input[name=q] { min-width: 260px; }
.title-row { display: flex; justify-content: space-between; align-items: center; gap: 12px; margin-bottom: 16px; }
.title-row h1 { margin: 0; }

.table-wrap { overflow-x: auto; background: var(--surface); border: 1px solid var(--border); border-radius: 6px; }
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 8px 10px; border-bottom: 1px solid var(--border); vertical-align: top; }
th { background: #fafbfc; font-size: 12px; text-transform: uppercase; letter-spacing: .03em; color: var(--muted); }
table.compact td, table.compact th { padding: 5px 8px; font-size: 13px; }
.nowrap { white-space: nowrap; }
.clip { max-width: 320px; overflow-wrap: anywhere; white-space: pre-wrap; }
.sla-cell { white-space: nowrap; }
.break { overflow-wrap: anywhere; }

.pill, .badge { display: inline-block; padding: 1px 8px; border-radius: 10px; font-size: 12px; font-weight: 600; background: var(--neutral-bg); color: var(--text); white-space: nowrap; }
.status-new-ticket { background: var(--info-bg); color: var(--info); }
.status-under-analysis { background: var(--warn-bg); color: var(--warn); }
.status-analysis-provided { background: var(--ok-bg); color: var(--ok); }
.prio-critical { background: var(--bad); color: #fff; }
.prio-high { background: var(--bad-bg); color: var(--bad); }
.prio-medium { background: var(--warn-bg); color: var(--warn); }
.prio-low { background: var(--neutral-bg); color: var(--muted); }
.badge.running { background: var(--info-bg); color: var(--info); }
.badge.met { background: var(--ok-bg); color: var(--ok); }
.badge.breached { background: var(--bad-bg); color: var(--bad); }
.badge.muted { color: var(--muted); }

.stats { display: grid; grid-template-columns: repeat(auto-fill, minmax(160px, 1fr)); gap: 12px; margin-bottom: 24px; }
.stat { background: var(--surface); border: 1px solid var(--border); border-radius: 6px; padding: 14px; color: var(--text); }
.stat:hover { text-decoration: none; border-color: var(--accent); }
.stat-value { display: block; font-size: 26px; font-weight: 700; }
.stat-label { color: var(--muted); }
.stat.alert .stat-value { color: var(--bad); }

.ticket-head h1 { margin-bottom: 6px; }
.ticket-head p { margin: 0 0 12px; }
.grid { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 16px; }
@media (max-width: 900px) { .grid { grid-template-columns: 1fr; } }
pre.text { white-space: pre-wrap; font: inherit; margin: 0 0 12px; overflow-wrap: anywhere; }
pre.code { white-space: pre-wrap; font-size: 12px; background: #f6f8fa; padding: 10px; border-radius: 4px; max-height: 480px; overflow: auto; overflow-wrap: anywhere; }
dl.fields { display: grid; grid-template-columns: 130px 1fr; gap: 6px 10px; margin: 0; }
dl.fields dt { color: var(--muted); }
dl.fields dd { margin: 0; }
ul.plain { margin: 0; padding-left: 18px; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.pager { display: flex; gap: 14px; justify-content: center; padding: 14px; }
.qr { margin: 12px 0; }
.qr svg { width: 200px; height: 200px; background: #fff; display: block; }
code.secret { overflow-wrap: anywhere; font-size: 13px; }